How to use this calculator
- Enter total paid acquisition spend.
- Enter the number of new customers acquired.
- Add AOV and gross margin.
- Use the score to decide whether to scale or optimize campaigns.
Estimate WooCommerce customer acquisition cost from ads, affiliates, coupons, and new customers. Compare CAC against AOV, margin, payback orders, and customer value before scaling campaigns.
The result shows the cost to acquire one customer and whether first-order gross profit can recover that cost.
Attribution windows, organic traffic, and repeat purchases can change the real payback period.
Spend $2,000 to acquire 100 customers: CAC is $20. With $80 AOV and 60% margin, payback is 0.42 orders.
WooCommerce CAC should usually stay below gross profit from the first order or be recoverable within a few repeat purchases.
A good CAC depends on margin and repeat purchases, but an LTV:CAC ratio of 3:1 or higher is generally healthy.
Improve conversion, organic traffic, audience targeting, email capture, and product page trust.
It can be profitable only when repeat purchases and lifetime value are high enough to recover acquisition cost.
Divide lifetime value by CAC. A ratio below 1 is risky, while 3 or higher is typically strong.
| Metric | Meaning |
|---|---|
| Health Score | 0-100 score combining profitability, efficiency, risk, and opportunity signals. |
| Scenario Comparison | Compares the current result with practical improvement scenarios. |
| Risk Indicator | Flags profit, refund, acquisition, capacity, or delivery risk. |
| Opportunity Gap | Shows the gap between current performance and the target decision metric. |