How to use this calculator
Enter revenue, delivery labor, contractor cost, operating costs, and EBITDA adjustments. The calculator separates gross margin from operating margin so you can see whether delivery cost or overhead is the problem.
Use this agency margin calculator to compare gross margin, operating margin, and EBITDA margin against agency benchmarks and identify margin improvement opportunities.
Enter revenue, delivery labor, contractor cost, operating costs, and EBITDA adjustments. The calculator separates gross margin from operating margin so you can see whether delivery cost or overhead is the problem.
Gross margin shows service delivery profitability. Operating margin shows the agency after overhead. EBITDA margin approximates cash earnings before financing and non-cash items.
A high gross margin with weak operating margin usually points to excessive overhead, while weak gross margin usually points to pricing or delivery efficiency problems.
If monthly revenue is $120,000, direct labor is $43,000, and contractors are $18,000, gross margin is 49.17%.
Many agencies target 50% to 70% gross margin, though margins vary by service model and contractor use.
Operating margin is operating profit divided by revenue after delivery costs and overhead are included.
A healthy agency may target 15% to 30% EBITDA margin depending on size, growth stage, and owner compensation.
Low margin often comes from underpricing, scope creep, low utilization, contractor overuse, or excessive overhead.
Improve pricing, reduce revision cycles, increase utilization, standardize deliverables, and cut tools or services that do not support revenue.
| Metric | Meaning |
|---|---|
| Main Result | Primary agency KPI for this decision. |
| Health Score | 0 to 100 score based on margin, utilization, cash flow, or ROI. |
| Benchmark | Agency benchmark comparison for quick diagnosis. |
| Recommendation | Automatic action based on the result. |