How to use this calculator
- Enter monthly ARPA per account.
- Enter gross margin as a percentage.
- Enter monthly churn and CAC to calculate lifetime value and unit economics.
Estimate customer lifetime value, customer lifetime, and LTV:CAC ratio for seed-stage SaaS. Use it to evaluate unit economics before scaling sales and marketing.
LTV estimates gross profit over a customer lifetime. LTV:CAC compares that value with acquisition cost. Strong ratios require retention, margin, and efficient acquisition.
Early-stage LTV can be unstable when churn cohorts are small. Recalculate by cohort as data improves.
If ARPA is $250, margin is 80%, churn is 4%, and CAC is $750, lifetime is 25 months, LTV is $5,000, and LTV:CAC is 6.67x.
Multiply monthly ARPA by gross margin and expected customer lifetime. Customer lifetime is often approximated as one divided by monthly churn rate.
A ratio around 3:1 is often considered healthy, while ratios above 5:1 can indicate strong unit economics if data quality is reliable.
Low retention, low ARPA, weak gross margin, or high CAC can all reduce LTV:CAC. Fixing retention usually has the largest impact.
Early LTV should be treated as directional because churn cohorts may be small and customer behavior can change quickly.
Lower churn increases expected customer lifetime, which raises LTV even when ARPA and margin stay the same.
| Metric | Meaning |
|---|---|
| LTV | Estimated gross profit over customer lifetime. |
| Customer Lifetime | Expected months retained. |
| LTV:CAC | Value created for each acquisition dollar. |
| Unit Economics | Health of customer profitability. |