How to use this calculator
- Enter monthly average revenue per account.
- Add gross margin percentage.
- Enter monthly churn rate.
- Enter CAC to compare LTV against acquisition cost.
Calculate customer lifetime value for a Series A SaaS company using ARPA, gross margin, churn, expansion revenue, and CAC. Use the output to test whether acquisition spend is sustainable.
Higher LTV and a stronger LTV:CAC ratio indicate more durable unit economics. Series A SaaS companies often need clear evidence that LTV substantially exceeds CAC.
Early LTV estimates are sensitive to churn assumptions. Use cohort-based retention where available.
With $1,200 ARPA, 78% gross margin, 3% monthly churn, and $6,000 CAC, estimated LTV is about $31,200 and LTV:CAC is 5.2.
A common target is at least 3:1, while stronger companies may show 4:1 or higher depending on payback and growth rate.
Use cohort-based churn where possible and test conservative, expected, and aggressive churn assumptions.
Expansion can be included when it is predictable and supported by historical upsell or seat expansion data.
LTV should be based on gross profit, not revenue, because delivery and support costs reduce the value of each customer.
Investors compare LTV with CAC, retention, payback period, gross margin, and whether the company can scale acquisition profitably.
| Metric | Meaning |
|---|---|
| LTV | Estimated gross profit over customer lifetime. |
| Lifetime | Expected customer duration from churn. |
| LTV:CAC | Unit economics efficiency ratio. |
| Health Score | Composite profitability indicator. |