How to use this calculator
- Enter ARPU, gross margin, monthly churn, and CAC.
- Review LTV and LTV:CAC to assess unit economics.
- Use the ratio to decide whether acquisition can scale profitably.
Estimate customer lifetime value, LTV:CAC ratio, maximum sustainable acquisition cost, and long-term customer profitability.
The result estimates the gross-margin value of a customer over their expected lifetime. A stronger LTV:CAC ratio means better customer economics.
Very low churn can produce very high LTV estimates. Use conservative churn assumptions for planning.
If ARPU is $100, gross margin is 80%, monthly churn is 4%, and CAC is $500, LTV is $2,000 and LTV:CAC is 4.0x.
A healthy LTV:CAC ratio is often around 3x or higher, depending on stage and market.
SaaS companies often calculate LTV using ARPU, gross margin, and churn rate.
Increase lifetime value by reducing churn, improving expansion revenue, raising ARPU, and improving gross margin.
Investors often look for strong LTV:CAC together with fast payback and reliable retention.
Churn should be included because customer lifetime is the core driver of LTV.
| Module | What it shows |
|---|---|
| Main Result | Primary startup KPI for this calculator. |
| Health Score | 0–100 score based on founder-friendly thresholds. |
| Scenario Signal | Shows whether the current assumption is healthy, average, or risky. |
| Recommendation | Practical next action for fundraising, growth, retention, or cost control. |