Formula
Weekly capacity = reviewers × focused hours × 60 ÷ minutes per item
Capacity gap = weekly capacity − weekly volume
Utilization equals volume divided by capacity. Workdays assume eight focused hours per reviewer-day.
What the result means
Capacity is the modeled number of records the team can complete with the entered resources. A positive gap is unused weekly capacity; a negative gap is expected backlog growth. Utilization above 100% indicates demand is greater than the modeled supply.
This operational estimate depends on representative handling-time data. It does not account for jurisdiction-specific legal requirements, escalations, rework, or priority queues.