Calculate how many completed covers or orders each available seat handled, along with utilization and revenue per seat, for a selected service period. Use matching dates and consistent definitions so the comparison is meaningful.
Turnover = total served ÷ available seats. Capacity utilization = total served ÷ (seats × service cycles) × 100.
Turnover shows total throughput per seat across the period. Utilization adjusts that throughput for the number of service cycles.
A service cycle is one event or seating opportunity. Count only seats actually offered for that cycle.
With 600 served, 150 available seats, four service cycles, and $36,000 revenue, turnover is 4.00×, utilization is 100.00%, revenue per seat is $240, and 150 are served per cycle.
It measures total throughput divided by the number of available seats during the reporting period.
Cycles distinguish total period turnover from the share of theoretical capacity actually used.
Yes, but it usually means more people or orders were handled than the stated cycle capacity, or the inputs use inconsistent definitions.
No. Count completed service unless your operational reporting uses a different clearly documented rule.
Add them only when they were genuinely available capacity and use the same approach for both positions and served volume.
| Term | Definition |
|---|---|
| Turnover | Total served divided by available positions |
| Capacity utilization | Total served divided by positions and cycles |
| Revenue per position | Period revenue divided by available positions |