Estimate telehealth visit patient capacity using operational inputs you can adjust for your own telehealth visit service. The calculator shows the main planning result alongside capacity, time, or workload details so you can spot the assumption driving the answer. Use recent local data and compare more than one scenario before changing schedules, rooms, staffing, or booking rules.
The displayed planning capacity rounds down to a whole patient.
Capacity estimates how many patients can be processed when work is evenly available and each resource can perform the same task.
This operational estimate does not guarantee access or throughput. Inventory availability, clinical review, handoffs, demand timing, and role permissions may lower realized capacity.
Six resources working 8 hours at 80% productive time provide 38.4 productive resource-hours. At 12 minutes per patient, theoretical capacity is 192 patients per day.
Use one parallel resource that can independently complete the measured patient workflow, such as a qualified worker or equipped workstation.
A partial theoretical slot does not represent a fully completed patient, so the planning result uses the next lower whole number.
Run groups with the same hours separately and add their capacities, or use total productive resource-hours directly.
Productive time is the share left after breaks, documentation, restocking, meetings, and other non-patient activity.
Use a weighted average based on the expected mix, and supplement the estimate with peak or queue analysis when variability is high.
| Input | Meaning |
|---|---|
| Planning period | Keep every workload and time input aligned. |
| Average time | Use a weighted mean when case types differ. |
| Productive time | Exclude breaks and unavailable time consistently. |
| Scenario check | Test typical and peak conditions separately. |