Summarize ocean freight delivery performance using on-time, in-full, and on-time-in-full (OTIF) shipment counts. Enter counts from one reporting period under consistent definitions. The calculator returns all three rates and the number of shipments that missed the combined OTIF requirement. It is designed for internal service tracking; comparisons are meaningful only when the delivery window, completeness rule, denominator, and exception policy remain consistent.
OTIF service level = OTIF shipments ÷ Total shipments × 100
On-time rate = On-time shipments ÷ Total × 100; In-full rate = In-full shipments ÷ Total × 100
OTIF is the strict combined result: a shipment must satisfy both the timing and completeness rules to qualify.
Do not compare rates calculated with different promised-window, exception, cancellation, or completeness definitions.
For 120 shipments, with 105 on time, 112 in full, and 99 meeting both conditions:
OTIF = 99 ÷ 120 × 100 = 82.50%
OTIF is the share of shipments that were both on time and delivered in full under the definitions used for the review.
Yes. Different shipments may fail each condition, and OTIF counts only shipments meeting both conditions.
Use one documented rule, such as arrival within the agreed delivery window, and apply it consistently to every shipment in the period.
Include or exclude them according to your reporting policy, but keep the denominator rule consistent across periods and disclose it.
A subset such as on-time, in-full, or OTIF shipments cannot logically exceed the total shipment count.
| Variable | Meaning | Unit |
|---|---|---|
| Total | All shipments in the chosen denominator | shipments |
| On time | Shipments meeting the timing rule | shipments |
| In full | Shipments meeting the completeness rule | shipments |
| OTIF | Shipments satisfying both rules | shipments |