Estimate how no-shows affect completed volume for ambulance fleet appointments. Model booked demand, the expected missed-appointment rate, waitlist recovery, and the optional contribution associated with each completed visit.
The main result is expected completed volume after recovered slots are credited. The lost-value figure is a planning estimate, not necessarily billed revenue.
Use the same measurement period for bookings and contribution. Do not treat a rescheduled visit as recovered unless it occurs inside that period.
For 45 bookings, a 8% no-show rate produces 3.6 missed visits. Recovering 20% leaves 2.9 net lost visits and 42.1 expected completions.
Usually not. Use your organization’s reporting definition consistently and separate timely cancellations when possible.
It is the share of expected no-shows whose slots are filled or whose visits are completed within the modeled period.
Yes. The volume results still work, and the estimated lost contribution will be zero.
Only if the rescheduled visit is completed within the same period you are analyzing.
The calculator reports an expected average. Actual appointment counts will always be whole numbers.
| Output | Definition |
|---|---|
| Gross no-shows | Bookings × no-show rate |
| Recovered visits | Gross no-shows × recovery rate |
| Net lost visits | Gross no-shows − recovered visits |